Webhook Notification - Order Status Change Example

POST

https://your.endpoint.here

Data
The data will be sent as a POST call to your webhook url. The data will be formatted as JSON and sent over in the following format

For test orders, it will be automatically changed to "in_production" status after 5 minutes, and "shipped" status after another 5 minutes. The tracking number will be notified by Webhook Notification - Tracking Number.

Request

Body Params application/json

event

object

required

uuid

string

required

UUID of the event.

name

enum<string>

required

Allowed value:

order_notify

status

enum<string>

required

The order's status.

Allowed values:

new_orderin_productionon_holdcancelledrejectedshippedin_production_cancelled

timestamp

string

required

When the event occurred.

data

object

required

The latest data of the order. This data matches the same format as the GET requests.

integer

required

order_id

string

required

test_order

boolean

required

sample_order

boolean

required

reprint_order

boolean

required

created_at

string

required

updated_at

string

required

status

string

required

rejected_at

null

required

rejected_status

null

required

The order's reject status. Possible values: "IP Violation", "Invalid Artwork", "Invalid Address", "Out of stock", "Customer Changed Mind", "Invalid Label Url"

cancelled_at

null

required

line_items

array [object {6}]

required

trackings

object

required

shipping_method

string

required

ioss_number

null

required

tax_id

null

required

tax_id_type

null

required

address

object

required

return_address

null

required

total_cost

null

required

Example

{
  "event": {
    "uuid": "321ad951-9b89-46e1-849a-8b345db22585",
    "name": "order_notify",
    "status": "in_production",
    "timestamp": "2022-07-08T11:11:14.797781Z"
  },
  "data": {
    "id": 585278,
    "order_id": "OD-123",
    "test_order": false,
    "sample_order": false,
    "reprint_order": false,
    "created_at": "2022-05-12T06:47:50.000000Z",
    "updated_at": "2022-05-25T16:26:45.000000Z",
    "status": "in_production",
    "rejected_at": null,
    "rejected_status": null,
    "cancelled_at": null,
    "line_items": [
      {
        "id": 745626,
        "sku": "UNPT1K00M",
        "quantity": 1,
        "order_item_id": "733117061",
        "print_files": [
          {
            "key": "front",
            "url": "https://via.placeholder.com/2400/09f/fff.png"
          }
        ],
        "preview_files": [
          {
            "key": "front",
            "url": "https://via.placeholder.com/2400/09f/fff.png"
          }
        ]
      }
    ],
    "trackings": [],
    "shipping_method": "standard",
    "ioss_number": null,
    "tax_id": null,
    "tax_id_type": null,
    "address": {
      "name": "John Smith",
      "email": null,
      "company": "DEMO",
      "phone": "(330) 638-1331",
      "street1": "4736 Phillips Rice Rd",
      "street2": null,
      "city": "Cortland",
      "state": "OH",
      "country": "US",
      "zip": "44410"
    },
    "return_address": null,
    "total_cost": null
  }
}

Request samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

curl --location --request POST 'https://your.endpoint.here' \
--header 'Content-Type: application/json' \
--data-raw '{
    "event": {
        "uuid": "321ad951-9b89-46e1-849a-8b345db22585",
        "name": "order_notify",
        "status": "in_production",
        "timestamp": "2022-07-08T11:11:14.797781Z"
    },
    "data": {
        "id": 585278,
        "order_id": "OD-123",
        "test_order": false,
        "sample_order": false,
        "reprint_order": false,
        "created_at": "2022-05-12T06:47:50.000000Z",
        "updated_at": "2022-05-25T16:26:45.000000Z",
        "status": "in_production",
        "rejected_at": null,
        "rejected_status": null,
        "cancelled_at": null,
        "line_items": [
            {
                "id": 745626,
                "sku": "UNPT1K00M",
                "quantity": 1,
                "order_item_id": "733117061",
                "print_files": [
                    {
                        "key": "front",
                        "url": "https://via.placeholder.com/2400/09f/fff.png"
                    }
                ],
                "preview_files": [
                    {
                        "key": "front",
                        "url": "https://via.placeholder.com/2400/09f/fff.png"
                    }
                ]
            }
        ],
        "trackings": [],
        "shipping_method": "standard",
        "ioss_number": null,
        "tax_id": null,
        "tax_id_type": null,
        "address": {
            "name": "John Smith",
            "email": null,
            "company": "DEMO",
            "phone": "(330) 638-1331",
            "street1": "4736 Phillips Rice Rd",
            "street2": null,
            "city": "Cortland",
            "state": "OH",
            "country": "US",
            "zip": "44410"
        },
        "return_address": null,
        "total_cost": null
    }
}'

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Webhook Notification - Tracking Number Example